DreamApply Platform - Access Issues (2025-11-18)

Incident Report for DreamApply

Postmortem

A Root Cause Analysis (RCA) report from our third-party provider Cloudflare has been made available:
https://blog.cloudflare.com/18-november-2025-outage/

Posted Nov 19, 2025 - 14:50 UTC

Resolved

All services have been confirmed restored since Nov 18, 2025 - 14:42 UTC. We will provide a Root Cause Analysis (RCA) from our third-party provider Cloudflare once available. We apologize for the disruption to your DreamApply services.
Posted Nov 18, 2025 - 14:42 UTC

Monitoring

Our third-party provider Cloudflare has implemented a fix on their infrastructure. DreamApply Services should be available again globally. We will monitor the situation to ensure all services are back to normal.
Posted Nov 18, 2025 - 14:42 UTC

Update

We're aware of a global incident from our third-party network and security provider Cloudflare affecting most of internet platforms around the world - We will provide another update as soon as possible
Posted Nov 18, 2025 - 11:45 UTC

Identified

We're aware of access issues to the DreamApply Platform
Posted Nov 18, 2025 - 11:34 UTC
This incident affected: DreamApply Service (DreamApply Service (EMEA Region), DreamApply Service (NA Region), DreamApply Service (APAC Region), DreamApply Service (LATAM Region)), DreamAgreement Service (DreamAgreement Service (EMEA Region), DreamAgreement Service (NA Region), DreamAgreement Service (APAC Region), DreamAgreement Service (LATAM Region)), and DreamApply Platform Services (DreamApply API, DreamID, DreamApply Payments).